This Privacy Policy explains how we handle the personal information that you provide to us on Web sites controlled by the The Dryer Vent Cleaner. This Privacy Policy does not apply to personal information collected from you offline.
How does this Privacy Policy define "personal information"?
"Personal information" means information that identifies you or could reasonably be used to identify you and which is submitted to and/or collected by The Dryer Vent Cleaner Web sites and maintained by The Dryer Vent Cleaner in an accessible form. Examples of personal information include your name, your postal address and your telephone number.
How does The Dryer Vent Cleaner collect information online?
The Dryer Vent Cleaner collects information in two ways:
Personal Information You Submit: The Dryer Vent Cleaner collects personal information that you enter into data fields on The Dryer Vent Cleaner Web sites. For example, you may submit your name, postal address, e-mail address, automobile type, insurance carrier and/or other information in order to schedule service, receive information about various subjects, contact The Dryer Vent Cleaner customer service, or respond to The Dryer Vent Cleaner surveys. To protect your privacy, you should not provide The Dryer Vent Cleaner with any information that is not specifically requested.
Passive Collection of Unidentifiable Information: The Dryer Vent Cleaner Web sites may collect information about your visits to The Dryer Vent Cleaner Web sites without you actively submitting such information. Unidentifiable information may be collected using various technologies, such as cookies, Internet tags, and web beacons. Your Internet browser automatically transmits to The Dryer Vent Cleaner Web sites some of this unidentifiable information, such as the URL of the Web site you just visited and the browser version your computer is operating. Passive information collection technologies can make your use of The Dryer Vent Cleaner Web sites easier by allowing The Dryer Vent Cleaner to provide better service, customize sites based on consumer preferences, compile statistics, analyze trends, and otherwise administer and improve The Dryer Vent Cleaner Web sites. Certain features of The Dryer Vent Cleaner Web sites may not work without use of passive information collection technologies. Information collected by these technologies cannot be used to identity you without additional identifiable information.
In what circumstances might The Dryer Vent Cleaner collect and use personal information?
The Dryer Vent Cleaner will use the personal information you provide through The Dryer Vent Cleaner Web sites to respond to your questions and to provide you with efficient customer service. After you have entered personal information into a form or data field on a The Dryer Vent Cleaner Web site, The Dryer Vent Cleaner may use certain identifying technologies to allow that Web site to "remember" your personal preferences, such as sections of that Web site that you visit frequently and, if you choose, your user ID. We may also use this personal information for other business purposes, such as to offer you the opportunity to receive notices regarding The Dryer Vent Cleaner's products or services, to invite you to participate in surveys about our products, or to notify you about special promotions.
Some of our applications and mobile-optimized sites may have location-based features. To deliver these features, we will collect and use location data provided by your mobile device. Location information will be collected solely to deliver the requested feature, and it will not be further retained or stored. By using such applications, you consent to the collection and use of your mobile device location data for purposes of delivering these location-based features.
Does The Dryer Vent Cleaner consolidate personal information?
The Dryer Vent Cleaner may combine the personal information that you provide to us on one The Dryer Vent Cleaner Web site with the personal information provided by you on other The Dryer Vent Cleaner Web sites. The Dryer Vent Cleaner may also combine personal information that you provide to us online with our offline records as well as records provided by third parties. We use this consolidated information to help us better design The Dryer Vent Cleaner Web sites and The Dryer Vent Cleaner products, to communicate information to you, to enhance our marketing and research activities, and to facilitate other business functions.
What choices do I have about how The Dryer Vent Cleaner collects and uses personal information about me?
You may always limit the amount and type of personal information that The Dryer Vent Cleaner receives about you by choosing not to enter any personal information into forms or data fields on The Dryer Vent Cleaner Web sites. Some of our online services can only be provided to you if you provide us with appropriate personal information. Other parts of The Dryer Vent Cleaner Web sites may ask whether you wish to opt out or opt into our contact lists for offers, promotions and additional services that may be of interest to you.
The Dryer Vent Cleaner Web sites that use tracking technologies to collect unidentifiable information do not generally provide you with the ability to opt out of the tracking technologies. Some Internet browsers allow you to limit or disable the use of tracking technologies that collect unidentifiable information.
If you no longer wish to receive promotional and marketing emails from The Dryer Vent Cleaner, you can unsubscribe at any time.
How does this site use Google services?
The Dryer Vent Cleaner uses Google Analytics first-party "cookies" and other partner third-party "cookies" for reporting and advertising. These first- and third-party cookies are used together to help us better understand your interests and online behavior in an aggregate and anonymous form. The Google Analytics first-party "cookies" are used to compile statistical information and reports on aggregate visitor activity on our website. We use third-party cookies to enable Google Analytics demographics and interest reporting, which allows us to understand, in aggregate, the age, gender, and interests of our visitors. In addition to this, we use first- and third-party Google Analytics and other partner "cookies" for remarketing. Remarketing allows our ads to be delivered to visitors on other third-party websites after they leave our website. This advertising directly relates to offers that may be of interest to you based on your prior website visit. None of the data we collect from first and third party "cookies" can be linked to an individual person nor is this data able to personally identify any visitor to our website.
If you would like to opt out of Google Analytics tracking, you may do so by installing the Google Analytics opt-out browser add-on that can be found here. https://tools.google.com/dlpage/gaoptout
Who will have access to personal information about me?
Personal information can be accessed by a restricted number of The Dryer Vent Cleaner employees, your insurance company if we are processing an insurance claim on your behalf, by certain companies with which The Dryer Vent Cleaner may conduct joint programs, and by individuals and entities with whom The Dryer Vent Cleaner contracts to carry out business activities for The Dryer Vent Cleaner. We train our employees about the importance of privacy and how to handle and manage customer data appropriately and securely. In addition, The Dryer Vent Cleaner's practice is to require its contractors to keep your personal information confidential and to use personal information only to perform functions for The Dryer Vent Cleaner.
Does The Dryer Vent Cleaner share personal information with third parties?
As a general rule, The Dryer Vent Cleaner does not share your personal information with third parties, unless it is necessary to conduct a joint program or to carry out a program or activity through a contractor. Where required by law, The Dryer Vent Cleaner will not disclose your personal information to third parties for those third parties' marketing purposes, unless you have been provided with an opportunity to opt into or opt out of this disclosure. However, if The Dryer Vent Cleaner sells one of its product lines or divisions, your personal information may be transferred to the buyer so that the buyer can continue to provide you with information and services. If The Dryer Vent Cleaner provides your personal information to individuals and entities which assist us with our business activities, it is The Dryer Vent Cleaner's practice to require those individuals and entities to keep your personal information confidential and to use your personal information only to perform functions for The Dryer Vent Cleaner. The Dryer Vent Cleaner reserves the right to disclose your personal information to respond to authorized information requests from government authorities, to address national security situations, or when otherwise required by law.
How does The Dryer Vent Cleaner protect personal information?
To protect your personal information from unauthorized access and use, we maintain a layered approach to physical and logical security controls. These measures include fraud screening, computer safeguards, access control and various other controls.
How does The Dryer Vent Cleaner protect the privacy of children?
The Dryer Vent Cleaner does not knowingly collect or use any personal information from children (we define "children" as minors younger than 13) on The Dryer Vent Cleaner Web sites. We do not knowingly allow children to order our products, communicate with us, or use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.
How may I correct personal information or delete it from current customer records?
You may request to remove your personal information from our current customer records or to amend your personal information. Please notify us of your wishes by contacting us in one of the ways specified below. For our record keeping purposes, we will retain certain personal information you submit in conjunction with commercial transactions.
How can I contact The Dryer Vent Cleaner?
If you have questions about the use, amendment, or deletion of personal information that you have provided to us, or if you would like to opt out of future communications from a The Dryer Vent Cleaner business or a particular The Dryer Vent Cleaner service, please contact us by clicking on the "Contact Us" link on the Web site you are visiting or by e-mailing us at service@thedryerventcleaner.com. Alternatively, you may send a letter to the following address:
The Dryer Vent Cleaner, Inc.
Attn: Matt Benas
Palm Springs, FL
In all communications to The Dryer Vent Cleaner, please include the e-mail address used (if applicable), the Web site address or the specific The Dryer Vent Cleaner service or products to which you provided personal information (e.g. TheDryerVentCleaner.com, bird guard, etc.), and a detailed explanation of your request. If you would like to delete or amend your personal information and are contacting us by e-mail, please put "Deletion Request" or "Amendment Request", as applicable, in the subject line of the e-mail. We will do our best to respond to all reasonable requests in a timely manner.
How will I know whether The Dryer Vent Cleaner has updated this policy?
The Dryer Vent Cleaner reserves the right to amend this Privacy Policy without prior notice to reflect technological advancements, legal and regulatory changes and good business practices. If The Dryer Vent Cleaner changes its privacy practices, a new Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth in this paragraph. This Privacy Policy was last updated on August 31, 2016 and is effective as of that date.
For customer assistance and general information, call our local number:
561-667-2387.
Our Privacy Policy
